Terms of use (end user license agreement)
Last updated: 9 October 2026
These terms ("Terms") are an agreement between Quicksloth, the brand name of Alfredo Onori, an independent software developer based in Italy ("we", "us"), and the organization that installs or uses the app "Quicksloth Q&A for Confluence" (the "App") on a Confluence Cloud site ("you"). By installing or using the App you accept these Terms on behalf of your organization. If you do not accept them, do not install or use the App.
1. Atlassian Marketplace
The App is offered through the Atlassian Marketplace. Your use of the Marketplace, payments, invoices and refunds are handled by Atlassian under the Atlassian Marketplace Terms of Use. Your use of Confluence is governed by your agreement with Atlassian. These Terms cover the App itself.
2. License
For as long as you have a valid subscription (paid, trial or free tier, as offered on the Marketplace listing), we grant you a non-exclusive, non-transferable license to use the App on the Confluence Cloud site where it is installed, for your organization's internal purposes and within the user tier of your subscription.
3. Restrictions
You may not: resell, sublicense or rent the App; copy, modify or reverse engineer it, except where the law allows this despite this restriction; get around its license checks; or use it to break the law or anyone's rights. You are responsible for your users' use of the App and for the content they post.
4. Your content and data
You and your users keep all rights to the content posted through the App. We claim no rights to it. How the App stores and processes data is described in its privacy policy.
5. Fees
Prices, user tiers and any free tier are shown on the App's Marketplace listing. Atlassian bills you and handles refunds. Price changes apply as the Atlassian Marketplace rules allow.
6. Support and updates
We provide support by email as described on the support page, with reasonable efforts and no guaranteed response or resolution times. We may update the App, change or remove features and fix problems; updates are delivered through Atlassian's platform.
7. Atlassian platform
The App runs on Atlassian Confluence Cloud and Atlassian Forge, which we do not control. We are not responsible for their availability, changes or outages, or for changes that Atlassian makes that limit what the App can do.
8. No warranty
To the extent permitted by law, the App is provided "as is" and "as available", without warranties of any kind, express or implied, including fitness for a particular purpose and non-infringement. We do not promise that the App will be uninterrupted or free of errors.
9. Limitation of liability
To the extent permitted by law: (a) we are not liable for indirect or consequential damages, such as lost profits, lost revenue or lost data; and (b) our total liability for all claims about the App is limited to the amount you paid for the App in the 12 months before the event that caused the claim. Nothing in these Terms limits liability for fraud, gross negligence, wilful misconduct, or any liability that cannot be limited by law.
10. Term and termination
These Terms apply while the App is installed on your site. They end when you uninstall the App or your subscription ends. We may suspend or end your license if you seriously breach these Terms. What happens to data at the end is described in the privacy policy.
11. If we stop offering the App
If we decide to stop offering the App, we will give reasonable notice in advance, normally at least 90 days, by email to the contacts Atlassian provides to us and on this website.
12. Changes to these Terms
We may update these Terms. We will publish the new version on this page with a new date. Changes take effect 30 days after publication; if you keep using the App after that, the new Terms apply.
13. Governing law
These Terms are governed by the laws of Italy. The courts of Italy have exclusive jurisdiction, unless mandatory law gives you the right to go to another court.